Sometimes, not very often, but every once in a while we get asked what it is we do. The short answer is we connect nannies and families. A longer answer, which is more accurate, is this: We build a database of caretakers. We find, we interview and keep up to date hundreds of caretakers who want to work with our local and visiting families. Without going into technical details, this is a very important part of our work to make sure that not only do we have the best nannies, their information is categorized correctly in a safe environment so that their information is never leaked.
When a family contacts us to find a nanny we draw the best candidates for the job to be put forward for interviews. Inbetween here there are legal documents to be passed, signed and continually updated and improved to make sure we provide everyone with the best service possible. We do phone consultations with families, sometimes home visits and interviews, all to get a really good idea of how to find the best childcare solution for them. We negotiate salary and conditions, both for the family and the nanny so that everyone gets a fair deal and is happy. My father who passed away a few months ago who was a successful business man often told me that a deal is not good unless everyone is happy. We stand by that, for nannies, families and us.
On the business side of things, without going into too much detail here either, we nurture and develop relationships with companies and individuals that do things our clients might want or need, so that when they ask, which they often do, we can give them sincere and personal recommendations for local services. Our integrity is not for sale, we only work with people with the same level of service and quality as we have. On top of this is of course maintaining our website and online presence and social media (how did you get to this page?), along with occasional blog posts, newsletters to families and nannies, staying in touch with you on Facebook and Instagram and of course always being available via email and phone. So next time you wonder what it is that we do, you have a tiny bit more insight to our work :)